I am by no means a master on this subject and often mess it up, but the principle is something I aspire to.
When ever possible during any form of communication using the would “I” within the statements is a good call. Examples such as, “I feel …” or “I am worried…” or “I am concerned…”.
This strategy will generally give you the best chance of being listened to and understood.
You may say something like, “I am concerned and worried about how you are behaving towards me.” this is far better than, “You are attacking me and you should stop doing it!”
The latter example is just plain confrontation and not really part of a sensitive and caring conversation. It is unlikely to making the person think about opening up the lines of communication and sharing you. It’s more likely to create further misunderstanding and distance between the two parties.
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