Following an intense session of sharing thoughts and emotions people are often feeling vulnerable and raw, so it’s not usually a good time to go back over the same ground immediately.
However once everyone has had some time to relax and settle down, say a day or so. Its not a bad idea to suggest and hopefully start a recap relating to the discussion, this can then become a vehicle for summarising the issues and any related actions or resolutions that’s have been agreed to help moving the issue forward.
Be warned, this doesn’t need to be a full blown rerun of event, more like a summary. So try not to make it seem like going over the same old ground again.
Sometimes the “cooling off” period can help to unearth further information and insights as a direct result of having time to think and reflect.
You can actually use the word recap as a way to remember the step required
- Repeat
- Explain
- Confirm
- Agree
- Proceed